Returns & Exchanges

At Ratton Pantry, we want you to be completely satisfied with your purchase; if you are not, you can return your items within 30 days of delivery for a full refund or exchange. Please ensure all returned products remain in their original, unopened packaging to qualify for processing.

1

Initiate Your Return

Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization number.

2

Pack Securely

Place the items in their original packaging and include a copy of your packing slip or a note with your order details inside the box.

3

Ship the Package

Affix the provided return label or use a tracked shipping service to send your items back to our warehouse facility.

4

Receive Refund

Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing